Everything about ordering from Fine Rug… Everything about ordering from Fine Rug Collection was as promised, from getting the rug within days of ordering to getting a refund on the first rug that I ordered and ended up returning. I spoke with one of the people working at Fine Rug Collection who was helpful and courteous. I called him back, and he greeted me by name. Ordering and customer service can't get any better than that!

We love our new rug in our living … We love our new rug in our living room!!! We felt confident ordering it with all the detailed information provided on your website and after speaking with your representatives on the phone. The order process was professional, courteous and prompt. It couldn’t have been a better or easier process. Thank you!

Best rug seller out there The quality of the rugs is great and your responsive service and speed of delivery are really good.I haven’t found any better value in the hand knotted rug market

Mario went above and beyond! Purchased a beautiful hand knotted Oushak rug during their black Friday sale for my living area and it looks amazing. Mario was great, helped with multiple options and even helped with the color selection based on the color scheme of the room. Can't wait to purchase again!

Happy Homeowner. My rug was delivered quickly to my… My rug was delivered quickly to my front door and securely wrapped against dirt, dust and rain. It was exactly as pictured and advertised. The rug was also heavier (thicker) than I anticipated and really like the feel underfoot. Couldn’t be happier with the product and service.