Poor service More than a week passed before the order even began the shipping process. I never received any update for more than a week to explain the delay.

Very Helpful Support Reached out because my 7.5ft lounger was seeming a little less fluffy than it originally was. Contacted support to try to buy more stuffing, but they ended up sending me a refill for free. Amazing!

The best Sac in the house The comfy sac has been one of the best purchases we have made for our home. Due to covid we haven't been able to fully "use" our comfysac in a party environment, but we're looking forward to it! The tank video is what sold us, but the product as well as the customer service is what made us leave a review. We're excited to see all the service this sac gets ;)

Order Lost - Replaced Immediately There was a delivery problem early on that was not the Comfy Sack's fault (FedEx screwed up). The customer service rep Janice was super nice and helpful in resolving the delivery issue and even offered to reimburse part of the cost for the inconvenience. Comfy Sacks went above and beyond to make sure my order was complete and that I was satisfied with my order and delivery, which I definitely am. I cant say enough about their customer service. Amazing! Thank you!! (and thank you for the generous bonus :-))

Would order again. Had issues receiving emails, but was addressed by the team at Comfy. I appreciate them fixing the issue.