Poor service More than a week passed before the order even began the shipping process. I never received any update for more than a week to explain the delay.

Very Helpful Support Reached out because my 7.5ft lounger was seeming a little less fluffy than it originally was. Contacted support to try to buy more stuffing, but they ended up sending me a refill for free. Amazing!

Cannot thank you enough Cannot thank you enough! We ordered our comfy sack without measuring the space we intended to place it (don't do that!) It has taken us quite a bit of time to find what works for our space, but Comfy Sack's customer service could not have been more helpful throughout the process.

I ordered a 7ft bean bag on Tuesday of… I ordered a 7ft bean bag on Tuesday of last week with the quick ship option for $19 extra dollars. They didn't even put it in processing all that week or have a tracking number for me until the next Monday! Over a weeks worth of time.. Now it says it will be here this Thursday. The websit says 1-4 days with quick ship.. that was a lie.. Update: Problem corrected, Brad called explained everything to me, honest mistake was upset because I didn't have an ETA on arrival. Other than that, very satisfied, customer service ia awesome Brad is the MVP.

Great customer service and long lasting product I ordered a new cover for our comfy sac but wasn’t sure what size we have. We’ve had this one for many years, it’s in great shape and we’re only looking for a color change. I called in after hours and left a message. When I received the return call the next morning the person immediately identified themselves and said they were returning my call. I appreciated that because I frequently get spam calls from other places and didn’t recognize the number. I’m glad I picked up. Looking forward to our new cover.