My experience with Carpet Express… My experience with Carpet Express started out rough. After much back and forth with one of the sales associates, I was put in contact with Suzanne Roberts. That was a game changer. Suzanne knows her stuff, is extremely thorough, professional, and really turned my experience around. I initially contacted Carpet Express for a smaller scale commercial job, and she knew the products to recommend and made the ordering process very easy! Can't say enough good things about Suzanne Roberts!

Thank you LaGretta We couldn’t have asked for a better consultant on our tile shower than LaGretta Sexton. LaGretta was very knowledgeable on every aspect of the shower build not to mention she has a fantastic eye for design! I will definitely give her 5 stars and will be recommending her to anyone looking for tile or flooring

Went looking for flooring that no… I Went looking for flooring that no longer existed and the only place that had it was Carpet Express. I was able to obtain the last amount available and only because the representative spent time looking up the material and ensuring it was still available. Debra is a courteous, knowledgeable repesentative who goes the extra mile to insure her customer is satisfied from research, ordering and shipping the purchases. She followed up this purchase by providing shipping data and ensuring delivery at its earliest time frame. I am really pleased with this transactrion, and it is all because of Debra's dedication to her job and her customer. Thank you from Eastern NC.

I live in IN and contacted Jim Young… I live in IN and contacted Jim Young and let me just tell you he is A1 went out of his way to get me exactly what I was looking for ! I spent a whole day on the phone with other companies to tell me it was impossible to get what I was looking for but Jim made it happen! Ty for everything!

Carpet Express were exemplary to deal… Carpet Express were exemplary to deal with. Connor gave me good honest advice, didn't try to oversell. The team were efficient & very neat & clean in my house. Above all the whole team I dealt with from shop floor to installation were polite & so pleasant. I can't recommend highly enough. With Thanks