Refused to process return Refused to process return. Would not respond to emails. I sent the bag back to their warehouse. They confirmed receipt for me but after that failed to respond to any email. This is a scam.

The Real Leather Company shows what… The Real Leather Company shows what real customer service is all about. I had a small issue with a new duffel bag sending them pictures. They responded within 24 hours and took care of the issue immediately. I recommend them highly not only for their customer service, but for the quality of their products!

Beautiful Bag & Perfect Gift I bought the Coffee Tasca bag as a birthday gift for my boyfriend, and he absolutely loved it! It's such a beautiful color and the perfect size for everyday use since it's not too small or too big. He was tired of carrying everything in his pockets, so it was the perfect gift for him. He especially loved that the zipper opens at the top for easy access. We love it! :)

Very Happy Customer... I just happened to find The Real Leather Company online looking for a well made leather backpack. After doing some research, I took the plunge. I couldn't be more satisfied. The bag is better than I could have imagined. It's well made. The classic leather look is exactly what I wanted. I highly recommend using The Real Leather Company.

The customer service received was… The customer service received was excellent! A mistake was made when I placed my order. I received an email from Liz asking if my order was correct then immediately fixing my error. This was all done on her end even before I reached out,