Veri excellent service and delivery… Veri excellent service and delivery very fast.. good quality leather product.. recommended this company seller a name you trust. And Thank you very much for Liz for help me place order and delivery

Refused to process return Refused to process return. Would not respond to emails. I sent the bag back to their warehouse. They confirmed receipt for me but after that failed to respond to any email. This is a scam.

nice products great customer service Nice products. Responsive customer service. I purchased the Canvas Denali duffle bag and the RFID Bifold. The duffle is high quality oiled canvas. The main compartment and pockets are lined with a brown, durable, high-quality liner. The bottom of the straps on the cover over the front pocket are conveniently secured to the front pocket with magnetic buttons. So technically you can easily access the front pocket without needing to unbuckle the straps.

The post office lost the bag I ordered The post office lost the bag I ordered. Danelle from customer service was patient with me. Considering how angry and frustrated I was, she was a trooper in helping me resolve the situation. After a month of trying to find the bag with no resolution, the Real Leather Company replaced the lost bag. This is the second time I have ordered the bag as a gift for my son, and he loves it.

The Real Leather Company shows what… The Real Leather Company shows what real customer service is all about. I had a small issue with a new duffel bag sending them pictures. They responded within 24 hours and took care of the issue immediately. I recommend them highly not only for their customer service, but for the quality of their products!