Adam
GBNothing nice to say… Unclear communication - damaged shipments - horrible service - not worth the savings. Choose a REPUTABLE company to work with.
Leah
GBOrdered mini split system and was… Ordered mini split system and was informed all items were in stock and would ship immediately. I received base unit and 1 head, the other 2 heads they forgot to ship and they shipped TWO weeks later. The sales persons response, “sorry, it was a logistical mistake we can cancel your order if you’re not happy. FIND ANOTHER RETAILER. This company is a rip off, has terrible customer service and can’t get orders out when promised. WARNING-DO NOT BUY FROM THIS COMPANY!!!
Marrakesh Express-philly
GBThe worst service ever The worst service ever ! I called prior to placing my order to make sure my items are available and I was told YES by a person named Kevin . Days later the drama started . If you're a professional installer like my self and owner of a small business don't deal with this company. You will end up loosing your costumers because of ecomfort.
Rick Booth
GB5 zone Mitsubishi Minisplit works great! I bought a 5 zone concealed duct Mitsubishi Minisplit system from eComfort back in February of 2021. One main shipment then a few follow-ups for additional parts needed. Many parts and many boxes. ALL arrived new in good condition. One special tee fitting was on backorder and arrived a bit sooner than expected. My Mitsubishi Minisplit system has been in use for more than two years now and very happy to have it!
Chris Folmer
GBTop 3 Worst Distributors Online DON'T WALK. RUN FROM eCOMFORT. SHADIEST COMPANY OUT THERE. EXPECT ANYTHING YOU BUY FROM THEM TO NOT WORK. THEIR WARRANTY DEPARTMENT IS BASICALLY A BUNCH OF A**HOLES WHO TAKE PLEASURE IN FIGURING OUT WAYS TO NOT HONOR THEIR PRODUCTS. PLEASE RESEARCH REVIEWS OF eCOMFORT AS YOU WILL SEE THE 1000'S OF PEOPLE WHO HAVE BEEN SCREWED.