Ben was fantastic Ben was fantastic. An Expert who knows what he is about. Professional engineer with great respect for his clients. Amazing customer service. Gives attention to detail and offered relevant guidance. He enjoys what he does. Thanks Ben and keep it up.

When are you planning to re-open When are you planning to re-open? It is strange to close whole company for indefinite time. What about your existing customers? We paid for a 10 year service of our boiler and now our house sell is on hold due to not having valid inspection certificate while i cannot reach anyone in ImpraGas for weeks on end.

Unable to arrange annual service previously paid for. We had a boiler installed last year. The contract includes annual servicing provided the client makes an appointment within 30 days of the due date. We contacted them on 26th May, by phone and were unable to make contact. Subsequently we wrote an email on 2nd June, and tried phoning a number of times since. We have failed to get any response. We are unable to make the appointment which they insist is made before 26th June. Very concerned that they are defaulting on their servicing obligation.

Had a yearly boiler service carried out Had a yearly boiler service carried out by Adam P I would give him 5* rating as he was really helpful and worked efficiently. Pointed out an issue that I have with the system and a solution to fix it. However ImpraGas aftercare is none existent. Great at making the sale pitch with promise of follow ups etc but this is not the case. Although I have the 10 year servicing plan it’s really expensive for the quality of care given after you sign the dotted line. Engineers who fit the boilers and service them are great but would be cautious about the aftercare and customer service. Adam 5* but ImpraGas 3 so overall rating of 4

Very good job!! I had a Worcester boiler plus quite a bit of associated pipework fitted through Inpragas. The gas engineer, who fit the boiler, pipes and all the associated controls for me, did a brilliant job, he was very professional and friendly and explained in some detail what he was doing as the job progressed. I have a nice new boiler!! Thanks InpraGas!!!