Had to put one star as would not let me… Had to put one star as would not let me write a review otherwise. Worth zero stars. Total failure of service by your company after initial visit about 6 months ago. Chasing had no effect whatsoever. You have left me without generation from solar panels losing me many hundreds of pounds. Why did you bother to inspect if you did not intend to follow up by carrying out the simple repair required. All that is needed is replacement of two connectors where the old ones burnt out. Caplor's response does not help. This is not the way to treat a customer, why waste time visiting and inspecting the installation, promise a further visit, then fail to answer all calls and emails. Caplor deserve bad publicity.

Caplor Energy appears to have ceased… Caplor Energy appears to have ceased trading! Good luck if you’re in mid project with them. Not a word from them and phones not being answered!

For Solar panels chose Caplor Energy! Just had solar panels plus batteries installed. Can’t rate them highly enough. From the consultations through to Vinny the installer Teme Valley Electricians and the scaffolders they used, they were the loveliest, most helpful people you could ask for! They are brilliant, they have worked so hard in unpredictable weather conditions with amazing humour and professionalism. The work has been completed to the highest standard with minimal fuss or disruption, Thank you!!!!

Good experience with Caplor. Install completed in March 2022. Caplor advised but then listened to our requirements, rather than telling us what we ought to have, allowing us to have a two-string panel set up facing both South and West providing me with 5 kw. Also installed a GivEnergy battery. Very happy with their staff and the installation process. Good performance from solar panels and battery combo so far.

Solar PV installed but doesn’t perform as advertised Solar PV installed and commissioned on 19 Oct 2022. The system has never worked as advertised. We continue to export energy to the grid with a battery at zero. Very poor response from the Caplor customer support team, very slow to react, keep getting “holding” messages. Began to wonder if they were still in business. We are pensioners and have invested in a greener solution for our energy needs but remain frustrated by the lack of action or even basic customer care. If no reply/ rectification soon will taking it the law. 15 March The firm ware within the inverter has been updated. Now waiting and monitoring the system to see if it improves the situation