Had to put one star as would not let me… Had to put one star as would not let me write a review otherwise. Worth zero stars. Total failure of service by your company after initial visit about 6 months ago. Chasing had no effect whatsoever. You have left me without generation from solar panels losing me many hundreds of pounds. Why did you bother to inspect if you did not intend to follow up by carrying out the simple repair required. All that is needed is replacement of two connectors where the old ones burnt out. Caplor's response does not help. This is not the way to treat a customer, why waste time visiting and inspecting the installation, promise a further visit, then fail to answer all calls and emails. Caplor deserve bad publicity.

Thank you Caplor! Thank you Caplor! We have been delighted with our solar panels and battery especially with rising fuel prices. There have been one or two problems however but the Caplor Team and tried really hard to set things right and we have appreciated their help and commitment to sort out the problem efficiently and well.

Very pleased Right from inquiring, through estimate and design, installation and commissioning we were kept informed all the way. Staff were polite and supportive, and respected being at someone else's property. we are very pleased with the panels and the system.

Solar PV installed but doesn’t perform as advertised Solar PV installed and commissioned on 19 Oct 2022. The system has never worked as advertised. We continue to export energy to the grid with a battery at zero. Very poor response from the Caplor customer support team, very slow to react, keep getting “holding” messages. Began to wonder if they were still in business. We are pensioners and have invested in a greener solution for our energy needs but remain frustrated by the lack of action or even basic customer care. If no reply/ rectification soon will taking it the law. 15 March The firm ware within the inverter has been updated. Now waiting and monitoring the system to see if it improves the situation

Can George fix it, yes he can. George from Caplor came to replace a failed component. What a pleasant chap, he sorted our problem very quickly and identified one we hadn’t even noticed, supplying a fix which now has our system working brilliantly. Thank you George and Caplor.