Easy and cozy!! Works great! Looks beautiful and is so cozy!! We just love sitting by our fireplace now. So happy we converted our regular wood burning fireplace to gas!! We actually use our fireplace very frequently now!!

Although the product is great Although the product is great, dealing with this company is a disaster. First they do not stock any of the product and use a third party distribution company. Their TOS claims they do not share your information, but they do send it to this third party and who knows what they do with it.

Poor quality burners After installation and after checking all of the connections for leaks, we fired our Peterson Real Fyre burner up and noticed that flames were shooting out the side of the burner onto the gas supply lines. We disassembled everything and found a manufacturing defect. There was a hole in a weld where the burner tube passes through the side of the pan. I contacted Peterson Real Fyre who, after looking at the photos I sent, acknowledged that it was a manufacturing defect and would be covered under warranty. Now, six weeks later, they still haven't sent a replacement. I'd strongly suggest looking at a different manufacturer than Peterson Real Fyre.

Don't stand behind their defective products. I like to product, but Peterson does not back up their products. Received the lighter pan with the 1/2 inch gas pipe broken at the reducer. Even sent a picture, but had to purchase a new pan. I guess they felt that somehow I was able to break a 1/2 inch pipe. The fitting was obviously over torqued in manufacture.

Peterson Is Our Only Choice Had Peterson Firelogs io our prior home for 20+ years and enjoyed them every time we turned it on - which was quite often in the Pennsylvania winters. Moved to a new home in SC which had another brand log-set and one of our first home improvements was to replace it with another Peterson Logset. I was concerned that we were switching from natural gas to propane but in the end, no worries - the fire is as robust as ever and maybe even better, But then the technology has improved too. Peterson is our only choice.