Very disappointed I had terrible experience with this company, I bought a big joe bean bag which was utterly overpriced, too small even for a four year old and when I attempted to return I had to pay $30 for shipping it back plus I was charged 15% restocking fee and another $30 to cover their original shipping costs!! essentially this ended up costing me $70 for nothing... Complete disaster, will never order from them again.. Same bag chair on amazon twice the size is only $45 with free shipping and reasonable return shipping. This company should do a better job negotiating with shipping companies and do better job at customer service. The 15% restocking fee is ridiculous especially in cases like this as the chair was brand new! not used at all! there is absolutely nothing to restock..

We have been trying to get you to send someone to see why our fountain spurts water, making it unusable. This has gone on for months. Our contractor Isaac Oren has called you for help and perhaps an added part. We are very frustrated. We may discard the fountain if we cannot make it work correctly. It has never worked right but gotten worse over time.

unhelpful customer service and poor product Our fountain has leaked since we received it and we can no longer even use it as a fountain because of the waste of water and effect on the ground around it. when we first received it I tried to make several complaints with the company with very poor and limited responses. I would not recommend the company and regret my purchase as I essentially have a large bird bath and have only used the fountain 3 times in the last year and a half.

Very satisfied, would buy again Purchased an outdoor water feature for my backyard remodel (2nd time buying from this company). Customer service was amazing from start to finish. Received color samples to help narrow down my color choice. Fountain arrived 2 weeks after purchasing and it was pretty straightforward for me and a couple neighbors to assemble. Would recommend ordering your fountain from here.

Significantly changed price We were reviewing an outdoor fountain that was listed at $500. We worked with one person, and had emails about the cost and the color. We called back to order and were told the other person was gone, and the cost of the fountain was now $750. We sent the emails to them to let them know what we were quoted, but we were told that the price was the new price!