Avon, MA Blinds To Go We have used the Avon Blinds To Go store in purchasing Faux Wood blinds for three homes over the last several years without disapointment! We always receive great friendly service by knowledgeable staff. We love the quick turnaround time, usually two days, during the pandemic we waited a week which was totally acceptable.

Awesome customer service! The customer service at the Hunt Club location, that I dealt with recently, was excellent. I had an old blind that broke, I called the store with my order number, very quickly the said it can be fixed as still under warranty. I was told to bring in to the store anytime. The customer service person was super helpful and polite...once dropped off I got a call 3 days later, my blind was fixed. Great experience!!

Faulty Blind Installation Not all of our blinds were installed correctly. The blinds on our slider were not straight. Per our request, the rod was straightened. However, the pull-chain holder also had to be moved, which left two holes in our wall. Our separate order for drapes + their installation was very professional + satisfactory.

UPDATED - Happy with product but hitting obstacles with website Update: I was able to submit my order before the sale ended, but hold sending the order to production until I could speak to a consultant. All the changes were made this morning by phone. My concerns were unfounded due to exemplary customer service! I've updated to 5 stars. New house. I initially ordered one blind with the spring loaded mechanism and happy considering the price. I ordered three more to finish the street side of the house with their softlift and was even happier with the mechanism. I then decided to complete the house with 6 more. Unfortunately, this is where I'm a bit frustrated. Tonight is the last day of the sale and when I logged in my ip was banned. No idea why this happened. I also can't pick the softtouch online. I have to call and order from a person. This will end up costing us around $300 we could have saved even though I am attempting to submit my order before the sale is over. If customer service sorts this out for me then it would be 5 stars. I wouldn't dream of paying more for blinds.

WASTE OF MONEY Where do I start? I got myself click to go blinds without drilling - easy right? Those are such a nightmare! please do not order them as they will slide from the wall when you will try to roll them up + your wall will be damaged > I will probably get a response from blinds to go > we are thinking that the installation of yours blinds was incorrectly done < My answer will be installation WAS CORRECTLY DONE! Romans blinds click and go NIGHTMARE AS WELL! looks like a folded towel brought on bazaar! @blinds to go how can you even say that you will not refund money if your customer is not happy with the purchase?!! those blinds are horrendous I wasted so much moneys 🙄😔