Beautiful rug! Very happy shopping with Decor Market, shipping as lightning fast and any questions I had were answered immediately with great customer sercie.. And I Love my rug...it is beautiful and unique. It's muted but colorful, don't know how that's possible but it is. The best photo representation are the ones that show it close up. It has a wide array of colors in it.

After placing my order I did not receive any help with a problem After placing my order, I immediately requested to change the color of my item - same price and style. I left a message and sent an email. I did not receive a response. I called 6 more times the following day. I finally spoke with someone who said that they would send an email to the manufacturer. Then I later received an email that it was too late to change the color, and I would have to pay a restocking fee to return the item. I do not believe that they tried at all to help me or provide any customer service.

A+ Quality & Shipping I ordered a large area rug on a Friday of a holiday weekend and it arrived that Tuesday! Quality is great and Decor Market's prices couldn't be beat. They've earned my future business!

HORRIBLE CUSTOMER SERVICE HORRIBLE CUSTOMER SERVICE. DIDN'T PROVIDE. RETURN INFO -- THEN. WHEN I. HAD TO ASK AGAIN, THEY SAID IT WAS TOO LATE.

I would order from another website not easy to return if I… I would order from another website if I could do again. Return policy is 30 days and they charge a restocking fee.