Ralph D.
PTThe lamps (I ordered 2) arrived a… The lamps (I ordered 2) arrived a little bit late, but with the situation in the world it's more than ok! Well packaged, no breaks. My daughter loves them more than anything else she has in her room. Happy dad!
Daniela
CAJust lovely! Easy assembly (wood base), and it looks just gorgeous on my rack! Plus, it arrived within the ETA, which is great. Extremely happy with my Original Moon Lamp.
Pedro Rodrigues
PTGREAT! I ordered moonlamps from Theoriginalmoonlamp on 2 occasions already. Very good customer service! Keep it up and thanks!
Marijn Scholten
NLSeveral issues that were solved in the end. I ordered the levitating moon lamp and it was delivered to my house as expected. It took some tries to make the lamp levitate, but I got it going. After a few days the lamp stopped responding when I pressed the button to go to the next setting. After contacting the manufacturer, and showing a video of the lamp malfunctioning I received a new base. so far so good, but with the new base the lamp was also malfunctioning. I could change the setting, but it would automatically go back to setting 1 after a few minutes. Again I contacted the manufacturer, sending them a new video and now they state "the lamp might change setting if it's on for a long time". I don't want it to change setting, it's a night lamp for my kids and the default setting is like a disco. Next to this it doesn't happen after a long time, as shown in the video it happens after a couple of seconds! I explained this again, no response whatsoever. Update: after posting this review, I was contacted by the manufacturer and they gave me my money back! So in the end, I'm not unhappy anymore.
Steve P
GBGreat acquisition Unlike some others, my experience has been excellent. My 24cm globe arrived quicker than expected in the run-up to Christmas 2020. I am delighted with the globe. I am a keen moonwatcher, and I am confident that the detail and accuracy is much better than cheaper imitations.