Ralph D.
PTThe lamps (I ordered 2) arrived a… The lamps (I ordered 2) arrived a little bit late, but with the situation in the world it's more than ok! Well packaged, no breaks. My daughter loves them more than anything else she has in her room. Happy dad!
Pedro Rodrigues
PTGREAT! I ordered moonlamps from Theoriginalmoonlamp on 2 occasions already. Very good customer service! Keep it up and thanks!
Mark
LBI bought one lamp of each planet I bought one lamp of each planet, arrived fast. My children love them, they can't sleep without them being turned on! Customer service is great and the packages arrived within 7 days. Highly recommended, will buy more for Christmas this year!
Russell E.
GBBeautiful -- Just as advertised! Completely beautiful -- everything I hoped it would be!
Arthur
BEDoes not honor promises and VERY LONG delivery time... I ordered a Moon Lamp on Dec 7. I received a tracking number and ordered early so the lamp would arrive well before Christmas (as a present). After various contacts with Customer Service (which btw does not seem to operate 24/7 and is a one-person show) I was told that if the lamp did not arrive by Christmas I would get a refund and could consider the lamp a gift if it still arrived. Although I was not amused that the delivery took so long - all the way from China obviously - so much for the "original" moon lamp! - this gesture was at least the decent thing to do. After Christmas, Dec 26, I contacted the company asking for my refund as there was no lamp. I received no refund, but instead another tracking number (the previous one never ever showed any activity) and suddenly the lamp had been delivered on Dec 27. A full three weeks after my order! It was left on the doorstep as on 27 Dec there was no-one there to receive the package anymore until January 4. I repeatedly asked the company to honor their promise as the whole experience had been very negative AND the lamp was not there before Christmas. I am still waiting for the refund. They do not react anymore.... I advise anybody who wants a Moon lamp to shop elsewhere for one. There are plenty of other suppliers out there. I just happened to pick a bad one.