Excellent quality product, excellent service Thanks to Ellie and Lewis for the great customer service from initial bed order to dealing with an ammendment to my order for additional slats and the delivery and quality of the workmanship in the bed. The whole experience was a pleasure.

The bed itself was very poor The bed itself was very poor, unfortunately! Looked beautiful but the wrong size slats were sent and a couple of pieces of wood were warped so we returned it! Customer service team, especially Ellie, were excellent. We sent photos and they immediately agreed to a refund. We would have been very happy to keep this bed and recommend it if only it had been properly inspected before shipping to the USA.

We ordered a summer poster bed We ordered a summer poster bed. The delivery was done a week in advance than the promised date. The package came in 7 boxes, very easy to assemble, specially love the locking system enhanced by screws. Our bedroom is beautifully transformed just by adding this new member furniture in our home. They have great products and I wish they expand into other furniture areas and not just beds.

Good bed, lackluster instructions Overall we are pleased with the bed. It looks nice and does a fine job of supporting our mattress. That being said, the instructions were not printed clearly and left more to the imagination than I expected. Be careful with the wooden biscuits during assembly because there aren't any extras. One last annoyance, the labels on the bed did not come off cleanly (they tore and left adhesive behind) requiring extra work.

Missing Hardware The bed is OK, but for the price I expected better. However, only 18 of 90 (20%) of the screws and screw cups were delivered. I was offered next day delivery for the missing hardware, which meant completion of my son's bedroom would be delayed (bearing in mind everything was timed for during school half term), or I could purchase the hardware myself up to the value of £10. Because there was so many missing, the hardware cost ~£15 and additional compensation has been declined. So, I recommend you don't plan to build any Get Laid Beds product on the day of delivery, or, be prepared for a trip to screwfix and some unexpected costs, frustration and admin.