An absolute nightmare to assemble (4… Order no. 192402. An absolute nightmare to assemble (4 hours at present and still not finished! The instructions are not great, diagrams not clear, not drawn properly (perhaps they should not have gone to the local primary school!). And, you have to guess which parts are which (nothing is labelled). As well as a Japanese style box bed, we also got two under bed storage units, which to be honest could have been much easier rather than 8 pieces of wood for the sides and ends, why not simply 4? I somehow doubt this will be posted but, if they want some constructive feedback please pay attention. I don’t think so much “Get Laid” as “Screwed Over”.

Hugely frustrating and difficult to assemble More pre-drilling needed. Three hours later and the first of two ash single beds is still not built. We are having to drill into every hole to enable the screws to gain purchase into the inserts. Even power screwdrivers cannot force the screws into the inserted solid wood. Perhaps ash is harder than other woods? You don't realize this is a serious assembly problem until you've battled away trying to get the screws in. Then, because they won't go all the way in, you have to take it all apart to pre-drill the holes. I expect the beds will look great once they are assembled but just now I am seriously fed up with them and guests are arriving tomorrow.

Excellent customer service by Beth I purchased an ottoman bed that was not suitable for me, however, the customer care provided by Beth has been excellent. She supported with pre-sales questions, sorted out an issue with my faulty product and then helped to manage the return process very promptly and without extra costs. I can only thank her for her professionalism and turning a negative experience into a positive one.

Good bed, lackluster instructions Overall we are pleased with the bed. It looks nice and does a fine job of supporting our mattress. That being said, the instructions were not printed clearly and left more to the imagination than I expected. Be careful with the wooden biscuits during assembly because there aren't any extras. One last annoyance, the labels on the bed did not come off cleanly (they tore and left adhesive behind) requiring extra work.

Excellent quality My new beds are sturdy, sleek and stylish. Ordering was simple any questions I had the staff at Get laid beds quickly and politely helped settle. My husband who put together the beds felt the instructions were a bit lacking and not specific to our particular bed. Overall this has been a five star experience.