Firepit Scott Nunes helped me with the firepit that I was working on. I have been contracting for 18 yrs and never have I done a firepit using propane. It's either been gas or wood. Scott saved me from something going wrong with installation. He was very helpful and responded right away. Highly recommend

Scott Nunes will help you find what you need Scott Nunes is amazing. He is very knowledgeable and was able to help me find a glass burner that I could retrofit into my existing enclosure. Fake logs be gone! Welcome a warm soothing green glow with fireglass. He helped identify a burner that fit but also select a great color glass for my decor and fireplace. Thanks Scott!

Great Customer Service I have an old home built in 1836 with a large kitchen/cooking fireplace in the basement. I was struggling to find a gas log set that would be appropriate for my specific situation. I called and spoke with Sasha who looked at the pictures, drawings, and measurements I emailed her while on the phone. From there she offered a few options and explained the pros and cons of each, made suggestions that made sense, patiently answered all my questions (I had a lot), and prepared a comprehensive quote. I placed the order over the phone with Sasha the next business day. Thanks for all your help

Amazing ambience!! We absolutely love and enjoy our copper firepit with the fire glass!! It brings such ambience to our outside courtyard and is loved by all who see it!! Customer service was simply outstanding as was the delivery and we have referred your website to our friends!! Many years of enjoyment to be had! Thank you Starfire Direct!!

This company redefines the word… This company redefines the word CROOKED! They make tons of promises and when they fail to deliver they have lots of excuses as to why they are not wrong. If you want to be frustrated continue with this company otherwise shop some place else.