We love to enjoy the outdoors so… We love to enjoy the outdoors so spending a lot of money on our landscape and then having to figure out what furniture will accentuate our landscape was not easy. We checked out some of the biggest companies online like Wayfair, Amazon and retailers like Target, Walmart, Macy’s couldn’t find anything elegant and high quality. We then ventured into Crate & Barrel Pottery Barn, and West Elm but were sticker shocked. The next step we took was to look into smaller companies to see what they had to offer and we encountered StarFire Direct, quite possibly the most impressive company with the quality that they offer and even more impressive was the customer care and follow up. An agent named Scott knew exactly what we were looking for and gave us so many great options! The price was right, and we’ve been hosting gatherings with guests astonished by the sturdiness, beauty, and simplicity of our fire pit and patio set!

Scott Nunes over at Starfire is amazing Scott Nunes over at Starfire is amazing, they got us set up with our fire pit + handled all the questions I had about installation. Can not thank him and the Starfire team enough. Will definitely be shopping with them more.

We are so happy with Starfire Direct! We are so happy with Starfire Direct!! It has been a fabulous experience from exploring the website, choosing samples, calculating the amount of fire glass needed, to placing our order and having a live chat with Sasha. It is unfortunate the shipment was held up at customs, however we were not in a huge hurry. Our patience was well rewarded when we received our order and within a few minutes poured our Water and Ice 1/2” premix into our newly painted fireplace with upgraded gas burner. Our fireplace has been transformed from boring builder grade into a shiny, sparkling, beautiful feature in our home. We are thrilled with the look and ambiance of our “new” fireplace! Thank you, Starfire! We highly recommend your service and product!! Bess & Chuck

This company redefines the word… This company redefines the word CROOKED! They make tons of promises and when they fail to deliver they have lots of excuses as to why they are not wrong. If you want to be frustrated continue with this company otherwise shop some place else.

Great Customer Service I have an old home built in 1836 with a large kitchen/cooking fireplace in the basement. I was struggling to find a gas log set that would be appropriate for my specific situation. I called and spoke with Sasha who looked at the pictures, drawings, and measurements I emailed her while on the phone. From there she offered a few options and explained the pros and cons of each, made suggestions that made sense, patiently answered all my questions (I had a lot), and prepared a comprehensive quote. I placed the order over the phone with Sasha the next business day. Thanks for all your help