The return process is unorthodox The return process is unorthodox. They do not send a return label, instead request that you do so and communicate tracking information. The shipping label is paid for by you, the customer. Would not order from again.

This item is terrible! This item is terrible!! There is a seam all around the embroidery like they tacked on 10 inches all around the outside. The material is super cheap- so hideous!!!

Great service and quick response Great service and quick response ! Had the issue taken care of in a few minutes.. Never had service like this before.. I highly recommend this company to by from.. And I even got a discount..

The product was delivered in a timely… The product was delivered in a timely manner. The quality and presentation were great. I had a question while waiting for my order to arrive. She was truly friendly, knowledge able, and thorough rep and I appreciated hearing a human’s voice.

Todd Bergman - Best Customer Service I have ever received I recently had an issue with bedding I purchased from Lush Decor. I called after hours not expecting to get a return call. I was very pleasantly surprised when I received a call from Todd Bergman the next morning. He could not have been nicer or more helpful than he was. He went out of his way to correct the issue and personally checked my next order to insure there were no issues before shipping it out. This was hands down the best customer service I have ever experienced.