While the mattress did not work for me… While the mattress did not work for me (it was too soft for my liking and comfort), I am giving 5 stars to the excellent customer service provided. Anny was very kind and helpful throughout the entire process. She looked at different options and alternatives, but unfortunately, neither worked and was able to process a full refund. Thank you.

Comfy mattresses for our Airbnb I ordered several mattresses for my Airbnb home but after all the setup, I had to return 2 twin size mattresses and purchase another queen instead. Despite it being a while, Sweetnight was able to take the return and refund me the full amount. Also, I did quite a bit of mattress shopping and the Sweetnight mattresses are comparable with some other brands, but half the price! We sleep well and everyone that stays at our airbnb compliments the comfort of the beds.

low quality Made in china. Not high quality. If you sleep in one spot it will have a permanent indentation making it very uncomfortable. I called on the 95th night and they were critical of why I didnt call earlier if I wasnt happy. They count shipping time so the 100 nights isnt accurate.

Good no, Excellent is more like it Good isn't the right word. It should say Excellent. I have never had the type of customer service that I received like that of Sweetnight. Everyone beginning with Angelica to Tracy were wonderful to work with. Fast response to emails with kindness, understanding and patience. My highest praise for this company's customer service. Excellent.

I was very skeptical I was very skeptical! You would expect to pay over 1000 dollars for a mattress like this but it's real and it is amazing! Seriously couldn't be happier I went out in a limb to try this! So comfortable! Only took a day for it to get to it's full 12 inch thickness. You will not be disappointed save your money and buy this mattress!!