DO NOT BUY DO NOT BUY! I previously purchased an absolutely stunning set of three portraits that I was delighted by, so when we moved I bought a larger set of eight and almost cried when they came. They are so terrible and cheaply made that I thought it was a practical joke compared with the first set. Having spent almost three times as much on this set and really looking forward to them I am so disappointed. I don’t know why the quality of product declined so drastically but please save yourself the money and time. The picture quality and acrylic was so cheaply done I could have printed better pictures at home and the frame was misaligned on several frames. Seriously, save your money. Additionally, they do not stand behind the quality of their products and offered that I pay to return the items to only get 50% of my money back in the form of a store credit. Why should I be out money for their poor quality and why would I ever want a store credit to buy more subpar items? Total scam.

Mother's Day gift for my wife Mother's Day gift for my wife, I selected the photos for the frames and emailed their support staff. In a matter of minutes, Natalie stepped in to help me coordinate one of the photos that was blurry. Resent the file and had some changes made to mirror an image. Very quick and professional. 10/10 def will buy more because of that type of service.

Extremely responsive when there was… Extremely responsive when there was minor frame color issue. Thank you for your prompt response and excellent customer service.

The best high quality photos ever! I love this company and their products! Customer service is excellent and helpful when you have an issue. Photos are high quality and perfect for a gift or to show off in your home.

Beautiful photos & excellent customer service I contacted Smallwoods about a photo of my son from 2014, he passed in 2022. I wanted it to match an order I made with them last year. They were all so kind and the photo turned out beautiful. I couldn’t have asked for better communication and customer service. Kindness is free and means so much If you’re on the fence about ordering, do it. You won’t regret it.