Great value for the money. Delivery was great, unboxing experience was great. Followed the instructions and the mattress inflated as promised. No weird smells, no stains. Honestly, great for the price. I personally prefer a firmer mattress and this one is a bit soft. However, I'm not waking up with aches like I did with my last mattress. I have chronic back pain and this one has not been giving me any back issues. Very comfortable otherwise.

Fraud alert! No one respond to any of my messages after purchase. Despite receiving queen instead of king did not give any instructions on return. Try to call them before purchasing, no one is going to respond.

Service and shipping good, product not so much Service and shipping was all good, however the product doesn't offer any support. Would start out in the evening feeling comfortable, but after a couple of hours from my shoulders to hips the topper compressed to a half inch thickness, and felt like I was laying on the floor. Didn't have the body cradling feeling I was hoping for. Am 6' and 200lbs, and this happened after about 3 weeks. Product also made in china. Would not recommend.

The order confirmation showed the wrong… The order confirmation showed the wrong product was ordered. I sent three different emails pointing this out and received no response about how this could be fixed. The charge went through the day after the order but a month later we still have not received the mattress pad or any response to our emails.

Excellent Customer Service Had a few questions about my order, and the customer service team was fantastic! Responsive, friendly, and resolved my queries promptly. Great customer support!