Belle Flame

2144 peatchree rd nw,, 30309, Atlanta, United States
http://belleflame.com
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3.45
Based on 20 Reviews

5

55.00%

4

5.00%

3

5.00%

2

0.00%

1

35.00%
About Belle Flame

At Belle Flame we provide you with an excellent shopping experience as our client’s satisfaction is our top priority. We have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best of products and service out there. We are proud to sell products Manufactured in the USA and have curated and partnered with top manufacturers in the industry which only translates in delivering our clients the best products in the market, brand new and with full warranty. All of this without having to leave your home since we will send your order directly to your door at no cost.

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William Fannin
GB

VERY CRAPPY… Product shown and description did not reflect actual product. Customer service is non-existent. No calls returned, ever. No complaints taken. DO NOT ORDER FROM THIS COMPANY

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Toma Khan
GB

Gas Logs My journey began with a chat where I made a purchase. The representative was responsive and provided clear guidance throughout. The shipment of fire pit logs arrived promptly. However, during transit, one of the ceramic logs was damaged. I promptly contacted Belle Flame Direct via email regarding the issue, and once again, their response was very prompt. I was informed that the manufacturer was currently out of stock of the specific log. They assured me that the replacement piece would be shipped from the manufacturer within approximately 5-6 weeks. As of writing this review, I'm only 10 days into the estimated 5-6 week waiting period. I remain hopeful that the replacement log will arrive by June.

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Carrie
GB

Exactly what I was looking for! I rarely write reviews, but this one deserved my time and energy. I love my new fireplace tools! This set is solid and beautiful in person! Excellent quality and the perfect size too. No assembly required. Definitely worth the money! Very happy with this purchase and highly recommend!

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Tami Ritacco
GB

This company is a scam!! This company is a scam!!! I ordered and paid for log sent at the end of November, 2023. Lionel keeps telling me he has log set but credit company has to issues a refund and I need to re order. Refund should be in my account within 30 days. Still has not arrived in account. I'm notifying my credit card company and authorities regarding consumer fraud!!!! BUYER BEWARE!!!

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Lunant
GB

Thank you for the support I called the company multiple times during the process of my purchase and their customer service was great. I had a number of questions before I bought the Dimplex Evolve and customer support was patient and thoroughly answered my questions. The next couple of times I called was in regards to the delivery of my item. Both times I chose to get a call back and they responded a lot faster than the estimated time given! Thanks

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