MIKE MALONEY
GBbetter communication on delivery better communication on delivery, took way to long for what I paid for. Also called and guy said was being mailed that day, two days later I get email with label created.
James Bunn
GBLong wait for part the had to be modified Took a long time for the burner for my triangle glass tube heater to arrive and when it did was not the same size as the original. Fortunately I was able to modify the holes to center the burner directly under the glass tube.
William Fannin
GBVERY CRAPPY… Product shown and description did not reflect actual product. Customer service is non-existent. No calls returned, ever. No complaints taken. DO NOT ORDER FROM THIS COMPANY
Charles
GBExperience was Excellent Experience was Excellent. I ordered the ember media kit for my Amantii electric fireplace from Belle Flame. The ordering process was fast and easy. Although there was an issue with the tracking number, Belle Flame's support team responded promptly and provided an updated tracking number. The delivery was not delayed, and I would certainly recommend Belle Flame!
Jane Rabenstein
GBAwful customer service Awful customer service. I specifically asked the fellow if this set of logs included everything needed to just attach the propanegas line. Yes maam. It didn’t! And he refused to accept a return until many weeks of back and forth then he was taking a huge restocking fee and I had to pay to return! These are very heavy!