I have tried to find out what country… I have tried to find out what country The headquarters for Modermy is located and they will not provide that information. I don’t understand what the problem is. It’s a pretty simple question.

My experience My experience was a bit different than most. Shortly after placing an order for 4 lovely pillow covers as a gift for my daughter, I found out that she had just purchased some and so didn’t need these ones. I immediately emailed the address that was provided with the order confirmation and explained my situation and asked that the order be cancelled. I received a response almost immediately (this was late Saturday afternoon) that the order had been cancelled with no penalty or further explanation needed. It was so nice to experience a hassle free resolution. I will definitely shop the site again soon.

Quality products great service Hi just to let you know I would not hesitate to recommend this company and products great customer service and quality products. Easy order and pay plus quick delivery can’t praise them enough. Go on give them a whirl quirky items also available.

Customer service was fantastic Customer service was fantastic. Angelo T was quick and efficient at addressing the issue. Problem lies with the fact that I have still not received my order from over a month ago, and the ability to track my shipment stopped when the Chinese company turned it over to the Canadian company 3 weeks ago. Last I saw was that it was provided to a Canadian shipper only 2 hours from my home. The company was great in compensating me with a full refund and apologizing. I wish all companies were as quick and considerate with their customers as Moderny was. So, while I do not have my product, I would consider trying again with another product in the future.

Positive and quick customer service experience I purchased some stacking shelves and forgot to purchase my second set because it was buy one get the second half off. I contacted customer service and they immediately refunded half of my purchase price and they ordered the second set of stacking shelves for me. I have never experienced customer service so positive and quick. I am looking forward to these stacking shelves coming in.