Customer service was fantastic Customer service was fantastic. Angelo T was quick and efficient at addressing the issue. Problem lies with the fact that I have still not received my order from over a month ago, and the ability to track my shipment stopped when the Chinese company turned it over to the Canadian company 3 weeks ago. Last I saw was that it was provided to a Canadian shipper only 2 hours from my home. The company was great in compensating me with a full refund and apologizing. I wish all companies were as quick and considerate with their customers as Moderny was. So, while I do not have my product, I would consider trying again with another product in the future.

Great customer service Product was unfortunately lost by the courier but the customer service team did a great job helping me track down the package + issued a refund.

Positive and quick customer service experience I purchased some stacking shelves and forgot to purchase my second set because it was buy one get the second half off. I contacted customer service and they immediately refunded half of my purchase price and they ordered the second set of stacking shelves for me. I have never experienced customer service so positive and quick. I am looking forward to these stacking shelves coming in.

Very pleasantly surprised! I was somewhat hesitant to order from this site, seeing it only on facebook, & knowing there are multiple scam sites there. So I was truly pleased at the quality of the comforter/throw/bedspread I ordered when it arrived. The colors are compelling and the design seems to be well constructed (read: machine embroidered). The only reason for withholding a 5th star was how long it took for my order to arrive... over 3 weeks.

Customer service Ordered items after seeing something which appealed to me on Instagram ad. When products arrived, sadly packaging had not been good enough to prevent one item from having been ripped and others squashed. However, the customer service in dealing with this was great. Items have ordered are practical and if looking for something quirky then this is a site to consider.