Disappointed that this is JUST a wooden frame and not actually a picture frame I received my frame today and not only does it not have a glass or even plastic cover (like every single other frame I’ve ever bought) but it doesn’t even have anything to secure the thing being framed into the actual frame. It’s literally JUST a wooden frame. Maybe it’s my fault and maybe it was listed in the product description but I don’t get why someone would buy this. For what it cost, it should be more than 4 pieces of wood and nothing else.

Lost my 20% discount Placed my order for a black and gold frame and was on back order for over a month. I called and cancelled my order and placed a new order for another frame. I received a 20% discount on the back order frame and I couldn't transfer the 20% discount toward my new order.

Nice online frame source Set up of website makes it fairly easy for a novice framer to select the correct finish, size, etc. DI wish there was a bit more selection in some color ways, but an overall positive experience. better yet, there was a nice sale happening when I stumbled onto this find. Shipping is a bit pricey, but it could be worse.

Great customer service! I have dealt with your company for over 25 years and have been very pleased with selection and service.

I made a good choice Frame was delivered in a timely manner, it looks in fact as good as it did digitally, the rabbet is deep enough to accommodate a pastel with spacer. Totally pleased.