JC
GBBest service and room for improvement I have recommended your company many times over many years. The quality of the frames is excellent and the service reliable. However, I really liked the ability to talk on the phone to one of your knowledgeable agents, who were always kind and helpful. This was not available with my last order, and the chat person I spoke with did not seem to know much, or I wrote my concern badly. At any rate, it was 20 minutes of frustration. I know I can rely on good, solid craftsmanship with your frames and shipping, just wish I could count on speaking with someone. Thank you Janet 😊
patricia
GBEasy to decide from a large selection… Easy to decide from a large selection of frames. I love that I can download my pictures and see exactly how the finished product will look.
CHARLES FREEMON
GBEverything new is not best. I dislike that you discontinues the phone order service, It was so quick and easy. Bring it back.
Mary Cassidy
GBGreat customer service! I have dealt with your company for over 25 years and have been very pleased with selection and service.
Linda Larose
GBGreat business to work with! I was able to find what I wanted and build specific parts as I liked. It was very easy. After my purchase, I had a problem and when I contacted customer service they resolved the problem right away. They were very responsive and helpful. I will definitely order from them again.