Linda Larose
GBGreat business to work with! I was able to find what I wanted and build specific parts as I liked. It was very easy. After my purchase, I had a problem and when I contacted customer service they resolved the problem right away. They were very responsive and helpful. I will definitely order from them again.
Pat Diemand
GBLove this company!!! My frame arrived perfectly packaged and was the same quality I've come to expect from pictureframes.com. They never disappoint ! What I like most about this company is the care they take in making a frame and the way it is shipped to ensure safe passage. The end product is exactly as seen on the website including hardware and instructions for assembly.
Mary Cassidy
GBGreat customer service! I have dealt with your company for over 25 years and have been very pleased with selection and service.
customer
GBI made a good choice Frame was delivered in a timely manner, it looks in fact as good as it did digitally, the rabbet is deep enough to accommodate a pastel with spacer. Totally pleased.
JC
GBBest service and room for improvement I have recommended your company many times over many years. The quality of the frames is excellent and the service reliable. However, I really liked the ability to talk on the phone to one of your knowledgeable agents, who were always kind and helpful. This was not available with my last order, and the chat person I spoke with did not seem to know much, or I wrote my concern badly. At any rate, it was 20 minutes of frustration. I know I can rely on good, solid craftsmanship with your frames and shipping, just wish I could count on speaking with someone. Thank you Janet 😊