Beth
GBMy first purchase was a disappointment. I purchased a round mirror to hang over my bedroom dresser. The product was delivered as expected and it was packed very well to prevent mirror breakage. I unpacked and installed the mirror but found the mirror reflection to be distorted. The objects in the mirror appeared shorter and wider than in real life. Shades of Light customer service wanted pictures to validate what I described the problem to be. I asked them to trust me. They promptly provided a shipping return label. I packed the mirror and returned it for a refund. They seem to be a responsive company with quality products. Maybe I'll try again another time.
Michele
GBSeamless experience! Seamless experience!! Light fixture is beautiful and it came on time & very well packaged. Thank you
Rita
GBBeautiful light Packaging was great! Ensured my light arrived in one piece. Beautiful light! Thank you 😊
Karen
GBAwesome company! Just like the last time we purchased from shades of light, the experience was perfect. Awesome company. Even better products. Customer support is outstanding. Just a great company all around.
Meredeth
GBNew Fan After having our living room fan for over a year it began to make a strange sound anytime it was on. My husband called Shades of Light and within a week we had a replacement from the manufacturer, at no cost to us. Our customer service agent, Alexus C., was very responsive, knowledgeable, and so helpful. The experience of having to replace the fan after only a year was disruptive however the process to get a new fan was so easy. Thank you!