Seamless experience! Seamless experience!! Light fixture is beautiful and it came on time & very well packaged. Thank you

Shipping costs are high. I ordered two vanity sconces from the website. They were described as aged brass/satin opal. When I received them they were very brassy and unfortunately would not match the aged brass accessories that I have already installed in my new bathroom. The quality was very good but they didn’t look like the finish in the photo (which is understandable ~ it IS hard to tell the color from a photo). The problem is the original cost of shipping was $30 and it cost another $20 to ship them back. So basically I paid $50.00 for the hassle of purchasing online and then shipping back the product. I have nothing to show for my $50 investment and still have to replace the sconces. I would have considered ordering a different style of sconces from Shades of Light but it is too risky to take the chance that they too may be the wrong brass and then I would be out additional shipping costs. Buyer beware you are not refunded original shipping costs and you have to pay high costs to ship through their designated shipping service.

My experience was very good My experience was very good! I have know shades of light from years ago I. Richmond. I received the future and it arrrived sooner than I thought. I love the fixture. Unfortunately, the bulges that I ordered were very poorly packed for shipping and one was broken. I haven’t reached out to them yet it’s the bulbs were expensive I will ask for a replacement bulb to be sent.

New Fan After having our living room fan for over a year it began to make a strange sound anytime it was on. My husband called Shades of Light and within a week we had a replacement from the manufacturer, at no cost to us. Our customer service agent, Alexus C., was very responsive, knowledgeable, and so helpful. The experience of having to replace the fan after only a year was disruptive however the process to get a new fan was so easy. Thank you!

Web site easy to navigate Web site easy to navigate. Price is reasonable. Prompt shipping. Product arrived in great condition.