Golfer, not runner
GBGreat Customer Service No problem with Spotix. The item ordered had an incorrect description from the manufacturer that Spotix was unaware of, and I had to return the item. Spotix was very courteous & prompt with free return information & label, and I received a full refund. I will definitely order from Spotix again should the need arise.
V Michael
GBWe couldn’t be happier with our… We couldn’t be happier with our Washington flame x fire table. It is a perfect size for entertaining and to have drinks and snacks on the outside edge. We did however not receive the proper parts to install a propane tank underneath. When I reached out to Spotix and explain the situation they were amazing! Our parts were delivered next day air just in time for grandma’s 80th birthday party on the deck. The absolute best customer service. You won’t be disappointed.
Ed
GBThis company stands out for customer service and so pleasant to deal with.… This company stands out for customer service and their willingness to be as helpful as possible. It was a mistake by me in ordering the wrong item, but they were able to come up with a solution, I never thought of. They kept my cost to a minimum. It was an amazing experience.
Randy
GBI ordered Napoleon aluminum drip pans… I ordered Napoleon aluminum drip pans from Spotix. Upon opening the shipping box the pans were crushed as they force fit them into a box that was too small for the pans. Totally unusable ! Someone on their packaging line should be fired !
Zane
GBFantastic customer service Fantastic customer service! I ordered a match light fire pit burner kit and when it all arrived some parts were missing due to the fact FedEx ripped a gigantic hole in the package which allowed some of the parts to escape. After contacting customer service they replaced the missing parts at no charge and had them sent out next day. Very impressed.