kevin e
GBVery fast Very fast, I’ve been searching for this part for a couple years now all the local fireplace experts didn’t seem to even want to mess with it so thank you
Zane
GBFantastic customer service Fantastic customer service! I ordered a match light fire pit burner kit and when it all arrived some parts were missing due to the fact FedEx ripped a gigantic hole in the package which allowed some of the parts to escape. After contacting customer service they replaced the missing parts at no charge and had them sent out next day. Very impressed.
Sonia
GBFast service! Fast service! I received what I wanted! It looks great! Thank you!!! My recent experience with another company trying to purchase same burner cover was awful! They kept saying it was coming! I gave up and cancelled that order!
Ms Katherine DArcy
HKI mistakenly ordered a Viking storage… I mistakenly ordered a Viking storage drawer that I thought was a warming drawer. All telephone mailboxes were full and no one picked up on a Saturday. It was delivered on a pallet and the shipping box had been opened prior to delivery. I am waiting to see if my email gets a reply.
W. Roger Dandy
GBReview after receipt… Would not do this review prior to receipt of my order which was promptly dispatched and is now in place on our GREAT Napoleon Prestige Barbbie.