Ordered a chess set Ordered a chess set . The quality of product is very high , item arrived nicely, securely packed . Unfortunately delivery service didn’t work as great as they should and I had small crack at my new chess deck . Guys immediately respond and sent me new desk , so now I’m enjoying my new set and it also works great as part of interior . Great quality , great service , highly recommended!

Marble paper towel… The brown and black marble paper towel holder is absolutely beautiful! I received so quickly, just amazed. However, the item was damaged in shipping and I contacted the company via email. They replied to me so quickly and sent out a replacement within the same day! The replacement arrived super fast, and I am so pleased with this gorgeous marble piece!! Thank you Radicaln for a great product and great service!

Great product and excellent service The product and service we received from this company was excellent. One piece was damaged during shipping, but Radicaln was quick to sort it out and get another piece shipped quickly and without issue. I would highly recommend working with this company if you have the chance.

Replacement pieces We got my dad a chess set for Christmas and it was absolutely stunning. One of the knights broke and when I reached out to Radicaln’s customer service I was greeted with kindness and the happily replaced the part at no charge. And not only did they replace the one part they sent 4 new pieces in case another one broke. They were easy to work with and we received our replacement pieces quickly too!

7-star customer service! Honestly the customer service at this company is above and beyond. Several years after purchasing 2 of their sets, one of the chess pieces fell down while moving it around and broke. Radicln sent a new replacement piece for free without hesitation so I can still enjoy this beautiful chess set both as a decorative ornament and a practical game set for years to come. thank you