beautiful chess board and excellent customer service The marble chess board is beautiful and feels great when playing. Makes a good decoration piece as well. Their customer service made sure to send me a replacement of a piece that broke on shipping right away and even extra set of queens. 100% recommend and will buy again as gifts

LOVE THEM! great customer service The natural stone chess board I purchased is stunning!!! Its so heavy weight and absolutely a show piece. Sturdy. I adore it. I received one slightly chipped pawn upon arrival, and they sent me a beautiful replacement promptly with another one for free ♥♥ Highly recommend this company and their products.

Received a damaged paper towel holder Received a damaged paper towel holder . I contacted the company the same day. (I included a picture) I received a brand new paper towel holder in perfect condition within days. I would highly recommend this company to family and friends. My paper towel holder is high quality very heavy and beautiful. Henry R.

Replacement pieces We got my dad a chess set for Christmas and it was absolutely stunning. One of the knights broke and when I reached out to Radicaln’s customer service I was greeted with kindness and the happily replaced the part at no charge. And not only did they replace the one part they sent 4 new pieces in case another one broke. They were easy to work with and we received our replacement pieces quickly too!

My order was shipped out on December… My order was shipped out on December 17th STILL haven’t received and the tracking number is unable to be found