Great Customer Service Chess pieces are beautiful! A couple arrived broken and RadicalN Ltd was quick to resolve the issue. Replacement pieces were sent, even a couple extra that we didn't ask for. The correspondence was efficient and the follow ups were impressive.

Excellent chess set purchased Excellent chess set purchased. High quality and customer service team is very helpful. When contact them about a pawn that I had broken, they quickly and efficiently replaced the pawn free of charge.

Their chess set is exquisite Their chess set is exquisite. Not only is there product of great quality, their customer support is also very helpful. So thumbs up ang highly recommended.

Replacement pieces We got my dad a chess set for Christmas and it was absolutely stunning. One of the knights broke and when I reached out to Radicaln’s customer service I was greeted with kindness and the happily replaced the part at no charge. And not only did they replace the one part they sent 4 new pieces in case another one broke. They were easy to work with and we received our replacement pieces quickly too!

My order was shipped out on December… My order was shipped out on December 17th STILL haven’t received and the tracking number is unable to be found