7-star customer service! Honestly the customer service at this company is above and beyond. Several years after purchasing 2 of their sets, one of the chess pieces fell down while moving it around and broke. Radicln sent a new replacement piece for free without hesitation so I can still enjoy this beautiful chess set both as a decorative ornament and a practical game set for years to come. thank you

I'm thrilled with the purchase of the… I'm thrilled with the purchase of the chess set; it's high quality and looks very classy. While we did have some accidents with some of the pieces, the customer service to replace the pieces was fantastic. I've already recommended them to friends and family, who always comment on the set and it's quality.

This chess set is beautiful This chess set is beautiful, well made pieces that look and feel amazing. Definitely a statement in your room. Unfortunately the board I received had a small chip in the corner, the customer service department responded immediately and the problem was resolved. I would definitely recommend this company

beautiful chess board and excellent customer service The marble chess board is beautiful and feels great when playing. Makes a good decoration piece as well. Their customer service made sure to send me a replacement of a piece that broke on shipping right away and even extra set of queens. 100% recommend and will buy again as gifts

My order was shipped out on December… My order was shipped out on December 17th STILL haven’t received and the tracking number is unable to be found