Generally excellent On the whole, I received prompt responses to my queries and helpful advice on how to return my rug. It's hard to get an accurate fix on colours via digital images and I'm very fussy about colour, so it wasn't quite what I wanted. They were very helpful with detailed information on how to return the rug but have been slow to confirm that I'll be getting a full refund.

The best! Love our rug! Second time buying from ecarpetgallery and it was a great experience. Rug arrived as described, fast shipping, excellent quality!

Five Stars Great selection, quality, and price. Fast shipping too. Very happy with our purchase.

The product was as described The product was exactly as described, great quality and arrived super fast. I would definitely order again.

Great overall - every box checked Prices are fantastic, check out was easy, and delivery was ahead of schedule. The carpet itself arrived very well packaged, its colors/patterns match the website/description, and its overall quality/beauty/presence exceeds expectation! I will buy my next rug from ECarpet and would highly recommend them to anyone looking. Get the rug pad with your purchase - game changer.