Colour not as described Colour not as described. The overall hue is gray, not tan. Also, one end of the rug was scrunched up during the rolling (how hard is it to roll up a runner that is less t than 3 ft wide?) and as a result, the rug is badly creased (and it has not relaxed yet, even after a week).

Five Stars Great selection, quality, and price. Fast shipping too. Very happy with our purchase.

Have purchased a couple times from… Have purchased a couple times from here, and they are absolutely the best price and selection in rugs. If you have a particular size needed, you certainly will be happy shopping here.

I love working with ecarpet gallery I love working with ecarpet gallery. I have for years. I've bought dozens of carpets and have never been disaappointed.

Generally excellent On the whole, I received prompt responses to my queries and helpful advice on how to return my rug. It's hard to get an accurate fix on colours via digital images and I'm very fussy about colour, so it wasn't quite what I wanted. They were very helpful with detailed information on how to return the rug but have been slow to confirm that I'll be getting a full refund.