My rug is beautiful My rug is beautiful! It appeared to be waiting for FedEx to pickup for almost a week. Alexander was fantastic and got it out immediately after I called. After that, I received it quickly. So VERY HAPPY with my rug!

Great overall - every box checked Prices are fantastic, check out was easy, and delivery was ahead of schedule. The carpet itself arrived very well packaged, its colors/patterns match the website/description, and its overall quality/beauty/presence exceeds expectation! I will buy my next rug from ECarpet and would highly recommend them to anyone looking. Get the rug pad with your purchase - game changer.

The carpet was as described and the… The carpet was as described and the delivery was fast.

Have purchased a couple times from… Have purchased a couple times from here, and they are absolutely the best price and selection in rugs. If you have a particular size needed, you certainly will be happy shopping here.

Generally excellent On the whole, I received prompt responses to my queries and helpful advice on how to return my rug. It's hard to get an accurate fix on colours via digital images and I'm very fussy about colour, so it wasn't quite what I wanted. They were very helpful with detailed information on how to return the rug but have been slow to confirm that I'll be getting a full refund.