Lousy service!! I made my order August 16, 2014 and still have not received the Pressure Cooker XL Very un-happy with your service. Thinking about cancelling my order and go with another company that will produce the product! Oh by the way will be contacting the BBB.

Pressure Cooker OK, Customer Service not so good! I don't believe that I received the Pressure Cooker I ordered. It doesn't look like the one I saw ot TV. Also the books that were advertised were not shipped customer service reply was that they don't have them any more and cannot supply. The manual is not very well written and when I asked for some help from customer service to use the pressure cooker, they were unable or unwilling to give it. The pressure cooker itself works ok but the transaction in which I bought it was not very good.

The phone ordering process takes too long with too many annoying offers. The Power Pressure Cooker XL as seen on TV sounds like a great offer, however when I tried to place the order by telephone they offered too many upgrades which added to a 15 minute downtime to place the order. These optional upgrades drove the price up to twice the price offered on TV. This seems to me as a bait and switch process which is a poor business practice. Hopefully you will correct your methods for placement of an order.

They want a review before I even get the product. I'm only reviewing the ordering process since I have not seen the pressure cooker. I placed the order 4 days ago. The a Money came out of my account yesterday. As of today I have not received confirmation of shipment, only an email asking me to review. I order about 95% of my online purchases with Amazon. I know I would have had my item by now if it was availilble on Amazon.

Looking forward to faster meals I am very excited to start using my pressure cooker. I am trying to find more recipes for this type of cooker but not having good luck as all other recipes call for high temps then turn down to low temps, I don't know how to do that with this cooker. Any suggestions are welcome. I really do t want this to sit in the cupboard because I'm limited on meals.