Still missing pieces of the cooker after more than 90 days since delivery I purchase the cooker in April. When it was delivered several of the parts were missing (the instructions guide, measuring cup, and accessory kit), so the product is unusable. I've called 3 times to inquire about the additional parts and they said they are backordered. It's been more than 3 months and I haven't been able to use the machine. I will never order from this company again.

Still haven't completely decided if it is the best!!!!!! My one option that I could say would really help would be additional recipes that will help to determine if it is the best thing since sliced bread. So please start a web site that will give additional fun recipes for future purchasers of the cooker. Then maybe!!!!!

Lousy service Why would you send me a survey. I ordered this last week an still have not even received a shipping date -- nor any other communication except this survey request.I really enjoyed ordering it -- especially when it asked me to pay extra to assure me that the shipment would be replace if it arrived broken! What a ding-bat notion./

A great discovery I was a little skeptical at first but being able to cook a meal in such short time made experimenting with this very appealing. I have very little experience with pressure cookers in general but so far I have not had any issues. I just wish I had more recepies.

Worst customer service in the… Worst customer service in the world!~!!! pot peeling, never had a pressure valve and now I have to pay $40 for replacement parts. Was given as a gift, now embarrassed am I. Bought 3 two good the other horrible. After spending $454 you would think they would do something better then just take more $$$$$$$$$$$$$$$$ Wish I would have read all the reviews before ordering