orders and customer service really poor It is notnice to have to stay for almost 30 minutes at the phone just to order a product and to be hosted from a mashine, tiryng to sell us more and more items, plus its really tricky, you cAn´t really understand what they are offering. About the customer service: The people sound like the maschine. Absolutly cold and repeting like from a book, coldest people I ever had in a customer service line. I didnt receive my Pressure cooker yet but I am hoping it is good and not like the service, very poor if not bad.

Great Cooking Tool I'm not very experienced with cooking but so far I have made rice pilaf and mac and cheese as well as the frozen hot wings. It couldn't be easier or faster and food tastes great, the rice is tender, I am looking forward to trying more recipes!

A great discovery I was a little skeptical at first but being able to cook a meal in such short time made experimenting with this very appealing. I have very little experience with pressure cookers in general but so far I have not had any issues. I just wish I had more recepies.

It sucks! It doesn't cook as fast as it says! Taking me 2hrs to cook a 3 lb pork roast to be shredded! Had to pay extra $ cuz they don't ship to Hawaii so had it shipped to my fren in Washington n she shipped it to me! I didn't get the power pressure cooker XL, I got the "power cooker!" U can't even tell if the cook button or stew button is even there for a reason, when u adjust the pressure adjust button to change it to 70kpa's(it starts at 20) the stew or cook button automatically cancels! Only thing good is it's not scary to open after cooking n the pressure releases really fast!

Still missing pieces of the cooker after more than 90 days since delivery I purchase the cooker in April. When it was delivered several of the parts were missing (the instructions guide, measuring cup, and accessory kit), so the product is unusable. I've called 3 times to inquire about the additional parts and they said they are backordered. It's been more than 3 months and I haven't been able to use the machine. I will never order from this company again.