Merchandise is always impeccable Merchandise is always impeccable. Service could be better. Shopping at either the Crystal Court, South Coast Plaza Store, or Newport, sales associates are not always the friendliest. They at times have an arrogant air about them. It doesn't make me want to shop there.

merchandise overpriced I found your merchandise overpriced and overrated. Towels I purchased were flimsy so I returned them. I bought two sets of bedsheets costing several hundred dollars, and they shrank when washed.

Excellent customer service Excellent customer service, friendly staff who are interested in what your needs are for the immediate situation and what future needs you might have. The store is well stocked, immaculate and has great variety of merchandise. You are guaranteed to find something you need or want. I love this store, although prices are higher than others, they always have periodic sales if you have the opportunity to wait.

Each encounter has been fruitful Each encounter has been fruitful, informative and enriching. My purchase has always exceeded the cost with greater value. I love the store in Del Mar, the best. The ladies there are passionate ! And, have insightfully informed my decisions of items purchased, from their experience and use of the products with unambiguous detail.Respectfully, Randall

I shopped at the South Coast Plaza … I shopped at the South Coast Plaza location. Not customer service oriented. Kindof snotty with attitude. Sheets are very very expensive. I feel I can get sheets that are good at Macys. Also they have a terrible return policy.