This company is the absolute worst This company is the absolute worst. I have been in contact with them since the minute we plugged in our dispenser unit. It had problems immediately and the customer service was absolutely horrible to try to get the machine fixed and I am still waiting for the refund that they claim the initiated OVER a month ago. This has been an 8 month ordeal that is still not rectified!

READ REVIEW BEFORE YOU BUY READ REVIEW BEFORE YOU BUY. In the process of dispute. Quality of the Vinotemp freezer - the workmanship is bad!! The black metal case of the freezer is not smooth, not straight and bumpy. Company tried to blame transportation company for the damages but frankly, transport cannot cause all these damages. It is poor quality and bad QC in the manufacturing process of the unit. Bought this unit on March 24, 2020. Ask for white glove delivery and finally received it on April 21, 2020. So disappointed at this company. Minus 5 star.

Vinotemp Motor Noise Vinotemp layout is difficult, the bottles in the back are hard to retrieve. Biggest complaint is the noise in the motor when the Compressor kicks on. Hard to describe but best description is it sounds like Whales communicating with each other. I did open a ticket, but asked to record the sounds which is quite difficult. Send a Technician or we may have to return our purchase.

We were looking to save space and get… We were looking to save space and get rid of open wine racks stuffed under desks, etc. Our cooler has great capacity, is quite quiet and relatively easy to use - the downside of high capacity is that I sometimes have to search to remember where I stored a few bottles of this or that. I am hoping that it will remain a reliable storage solution for many years to come. I am very happy with this purchase.

Happy With the Purchase Got my Vinotemp 156 bottle wine cooler from Costco. So far it has provided more storage that my Wine Enthusiast wine cooler, and thought it’s larger, it’s a lot quieter. The dual zone is an excellent feature. I can’t speak to the accuracy temperatures, I like my whites chilled at 50° and my reds at 58°. I’ll get an independent thermometer to how accurate the temps are. Happy with the purchase!