I love it I love it! Fit and finish are excellent (as is expected from Henckels). I really like the pivoting base for easy access from anywhere on the countertop. Unfortunately, I'll have to modify it to accept my second Henckels cleaver (I have both meat and vegetable cleavers), but I knew that before I ordered it, so that's no reflection on either Henckels nor La Cuisine. Overall, I'm really happy with it. (did I mention that the finish is really nice?)

(LaCuisine Costa Rica) - Updated Review Had an issue with order/installation and then spoke to Chris who was extremely professional and accommodating. I went into it extremely agitated and he completely diffused the situation to where I left feeling happy. Very good CS by him and his staff and I would definitely recommend using their company.

Great customer service Great customer service! They kept me in the loop on the status of my product and kept the communication/options open when they didn’t have the exact model I ordered. Their flexibility and communication made La Cuisine Appliances worth going back to!

De las peores compañías con las que he… De las peores compañías con las que he trabajado en mi vida. Their customer service was literally horrible. Their sales team gave me misleading information at the time of purchasing the items and then they did not let me return those items. Had to get my attorney involved. Do not engage with this company! They will steal your money and run!

Best online retailer I’ve ever worked with This was honestly the best on line shopping experience I have ever had. I would give 10 stars if it were an option. The item I purchased was back ordered and delayed due to circumstances out of their control however Maria consistently keep me updated and responded to questions on weekends and after hours. Ultimately I got my item earlier than I expected. I will not hesitate to buy from La Cuisine again.