Misunderstanding. Company made it right I ordered a Beverage Air bar back BB72Y-1-B refrigerator. I assumed based on the picture on shortorder's website that it came with a countertop. It did not. Company accepted a return with full refund. Good people. Would do business again.

I got sent nat gas and had ordered LP I am disappointed that I was sent the wrong char broiler! Yes it can be converted ,however, we should not have to spend time on this or extra money. I will call on Monday(5-16-16).

Great company, great products! The items I ordered were for my son who wanted to start his own business. However, he changed his mind so I had to return all the items I ordered. The ordering and return process was painless and professional. I would recommend this this company to anyone.

Good buy, poor experience! To be honest, I could give Short Order 5 stars, but my experience starting at the factory was poor. They shipped it a week later than was first stated. When it was shipped, it apparently was delayed a little by snow. (No one's fault!) When it arrived, one of the doors on the two door freezer was broken, and it had to go back. I don't blame any of this on Short order, because they are just the ones that are handling the transaction. They were very apologetic and offered me my money back or to reorder. We are trying again.

Competitive Pricng Kendra is always great about meeting competitive pricing. I ordered 3 True coolers and as always, order came in without a hitch. Thanks