Short order gets the job done! Short order's customer service was great. I made a mistake on my order, they fixed it immediately, and got it processed and shipped quickly. Highly recommended.

Best price out there, fast and free shipping, and no issues! I worked with customer service via chat to get order details nailed down. Great help and everything worked out perfectly with best prices.

Vulcan Convection Oven VC4GD We ordered a new Vulcan Convection Oven model VC4GD-propane for my wife's catering business. ShortOrder had the best price and free shipping. The oven arrived by truck in new, great condition and the truck driver pre-arranged for an efficient delivery and loaded it directly into my pickup truck. ShortOrder was easy, quick, and fast to order, and they followed up with a hand-written thank you note thanking for the business opportunity.

Good buy, poor experience! To be honest, I could give Short Order 5 stars, but my experience starting at the factory was poor. They shipped it a week later than was first stated. When it was shipped, it apparently was delayed a little by snow. (No one's fault!) When it arrived, one of the doors on the two door freezer was broken, and it had to go back. I don't blame any of this on Short order, because they are just the ones that are handling the transaction. They were very apologetic and offered me my money back or to reorder. We are trying again.

You get what you pay for Most recent purchase I received the wrong product -- cannot get ahold of any customer service department/rep. After spending thousands in equipment orders, I will not purchase from them again.