Sales Representative Shana...your Sales Representative was extremely helpful! Thank you so much for having such a wonderful person on your staff!

You get what you pay for Most recent purchase I received the wrong product -- cannot get ahold of any customer service department/rep. After spending thousands in equipment orders, I will not purchase from them again.

Highly recommend Great customer service an very easy to place order. Equipment shipped on time an orders are always correct.

Kendra Petty's service is EXCELLENT!! We have bought a good number of equipment from Shortorder. In every case, the service including information about the equipment, shipment tracking, billing, and everything was very professional and very clear. Whenever we had problems: wrong item delivered, bent equipment received, thank god we got help from Kendra Petty. Her excellent responsive disposition makes it for sure that we order again from Shortorder.com. We have two concerns however: The shipping company employees do not want to give us time to inspect the item before accepting it, and the high frequency of damaged equipment that we have to return. So it seems to me that shipping issues needs some addressing.

No one home It would have been nice to get an estimated ship date when the order was placed. When I tried to call the automated voice told me to go to the internet. Why do they have a phone number if no one is there? Frustrating!