Top Reader
GB#1!! Customer service above and beyond call of duty. Actual person answered call and ran down my issue. Rare occurrence these days.
HJSNYC
GBThanks, well done. Thanks. Prompt shipping, fair price. Very happy with my purchase.
Sherri Frost
GBGreat customer service! Great customer service! Fantastic follow up by customer service re: the status of my shipment.
Dale
GBNot a Franke manufactured part I believe I did not receive the name brand product (Franke) but rather a generic. On the DCP website, they show a picture of the part in a package that has the name Franke, suggesting that the product is made by Franke. However, I received the part in a plain plastic bag, suggesting it is a generic replacement part, that might not last as long. Otherwise I would have given a 5 star rating.
Peter V
GBToto THU460.6D-A Drain Valve (flush… I was able to purchase the Toto toilet drain valve in less than 5 minutes after wasting excessive time trying to buy one from Lowes and Home Depot. I called the 800 number 15 minutes after Friday posted closing service hours and phone was answered by knowledgeable CSR that knew the Toto product line and application. Based on my experience I would recommend their service and pricing. This new Toto tower valve design finally solved my leaking toilet flapper that has been a problem for years. Extremely easy to install.